Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may take a little longer, but we’ll always keep you updated.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days

Please note that delivery times may vary depending on your location.

International Shipping
We currently ship worldwide! International shipping times vary depending on the destination country. Please be aware that customs fees, taxes, or import duties may apply and are the responsibility of the customer.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use it to track your package until it reaches your door.

Shipping Address
Please make sure to enter your shipping address correctly at checkout. We are not responsible for orders shipped to an incorrect or incomplete address.

Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us at hello@naxomagency.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Questions
For any questions about shipping, delivery times, or rates, you can reach us at hello@naxomagency.com. We’re always happy to help!